Delivery & Cancellation Policy

1-Delivery policy,

Delivery within Pakistan:

• All orders within Pakistan are routed through Call Courier
• Upon placing an order, you will receive a verification call or SMS for order confirm
• If you fail to verify, your order will be automatically cancelled after 3 days (only applicable to purchases made through Cash on Delivery method).
• Once the order is verified, it will be dispatched within 1-2 working days and a tracking ID will be provided.
• Order will be delivered to you within 4-5 working days.

 

2-Cancellation policy,

• You may cancel your order at any time before the order has been processed.
• Once the product has been shipped, you will receive the tracking information and our "Exchange Policy" will apply.
• Du Jour may cancel orders for common reasons include:

1. The item is out of stock,
2. Price errors or the credit card payment is declined by the issuing financial institution.