Shipping Info

1 - Delivery Policy

Delivery within Pakistan:

  • All orders within Pakistan are routed through Courier.
  • Upon placing an order, you will receive a verification call or SMS to confirm.
  • If you fail to verify, your order will be automatically cancelled after 3 days (only applicable to Cash on Delivery).
  • Once verified, your order will be dispatched within 4–5 working days with a tracking ID.
  • International deliveries 10-15 working days.

2 - Cancellation Policy

  • You may cancel your order at any time before the order has been processed.
  • Once the product is shipped, you’ll receive tracking details and our "Exchange Policy" applies.
  • DU JOUR may cancel orders for the following reasons:
  1. The item is out of stock.
  2. Price errors or declined card payments.